These terms govern your use of the Shopify apps Product Multiplier!, Quantity Linker and Reorderfy ("the apps"), operated by Product Multiplier ("we", "us"). By installing or using an app you agree to them on behalf of the store you install it on.
1. The service
The apps help merchants create product variants and products, link the inventory of related SKUs so quantities stay consistent, record purchase history and restock, and manage bundles. Features differ per app and are described on each app's listing.
2. Your responsibilities
- You must have the authority to install apps on the store and to agree to these terms.
- The apps change inventory quantities, create variants and products, and can add pack contents to orders as you configure them. You are responsible for reviewing the links, groups, bundles and settings you create and for the resulting quantities on Shopify.
- You must not use the apps to break the law, to infringe others' rights, or to interfere with the service.
3. Fees
Fees, trials and plan limits are shown on each app's Shopify listing and charged through Shopify billing. Fees may change with notice through the listing or the app; continued use after the change means you accept the new fee.
4. Data protection
- For your store's data you are the controller and we are your processor. We process it only to provide the apps to you and as you instruct through the apps' features, never for our own purposes.
- We apply data minimisation: customer personal details contained in order webhooks are removed before storage, and the apps request no access to customer records.
- We keep the security measures described in the Privacy Policy, restrict access to personnel who need it, and will tell you without undue delay if we become aware of a personal data breach affecting your data.
- We use the sub-processors listed in the Privacy Policy and will update that list before adding one; you may object by uninstalling the app.
- We help you meet requests from your customers by honouring Shopify's
customers/data_request,customers/redactandshop/redactwebhooks and by answering your requests within 30 days. - When you uninstall, we delete your store's data as described in the Privacy Policy.
- Where your data is transferred outside your region (our hosting is in the United States), we rely on Shopify's and our providers' standard contractual protections.
5. Availability and support
We aim to keep the apps available at all times but do not guarantee uninterrupted service. Shopify API limits, maintenance and events outside our control can delay synchronisation. Support is provided through the contact form at the end of this page, choosing "General support".
6. Intellectual property
The apps, their code and their documentation remain ours. You receive a non-exclusive, non-transferable licence to use them on the store you installed them on for as long as they remain installed and paid for. Your store data remains yours.
7. Disclaimer
The apps are provided "as is". To the extent permitted by law we exclude all implied warranties, including fitness for a particular purpose. Inventory figures, sales analysis and suggested bundles are aids, not advice; check them before relying on them.
8. Limitation of liability
To the extent permitted by law, our total liability arising out of or related to the apps in any 12-month period is limited to the fees you paid us for the apps in that period, and we are not liable for indirect or consequential loss such as lost profit, lost sales or oversold stock. Nothing in these terms limits liability that cannot be limited by law, including under consumer guarantees that apply to you.
9. Termination
You can end these terms at any time by uninstalling the app. We may suspend or end your access if you breach these terms or if continuing would be unlawful, giving notice where reasonably possible. Sections 4, 6, 7 and 8 survive termination.
10. Changes to these terms
We may update these terms. Material changes will be shown in the app or on the listing before they take effect; continued use after that date means you accept them.
11. Governing law
These terms are governed by the laws of Queensland, Australia, and its courts have non-exclusive jurisdiction, without affecting consumer protections that apply to you where you live.
12. Contact
Use this form; it reaches the right mailbox for your question and we reply by email, normally within a few business days (privacy requests within 30 days).